Enhanced telecommunication system
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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N/A
Issued Date -
Jun 9, 2005
app pub date -
Dec 5, 2003
filing date -
Dec 5, 2003
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
An enhanced telephone system provides a communication channel between a telephone associated with a customer and a party using another telephone. The system includes a mediator server. The mediator server monitors conversations and when a predetermined event is detected, for example, when the customer terminates a conversation, a message is sent to the other telephone, and optionally, to the customer's telephone as well. The message includes an audio clip, and optionally other elements, such as graphics and alphanumeric characters.
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