Trouble ticket assignment
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United States of America Patent
Stats
-
Apr 29, 2008
Grant Date -
Jun 16, 2005
app pub date -
Dec 12, 2003
filing date -
Dec 12, 2003
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A trouble ticket handling system is provided. The system typically includes a login logic, a monitoring device, and a user interface logic. The login logic typically operates to log a user into several trouble ticket systems. The monitoring device typically polls the trouble ticket systems for open trouble tickets. The user interface logic enables the user to automatically load a proper trouble ticket from any of the open trouble tickets in the trouble ticket systems. Methods and other systems are also provided.
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Family
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Cited Art Landscape
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