Generation of automated recommended parameter changes based on force management system (FMS) data analysis
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United States of America Patent
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May 26, 2009
Grant Date -
Jun 23, 2005
app pub date -
Dec 19, 2003
filing date -
Dec 19, 2003
priority date (Note) -
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Abstract
Systems and methods for analyzing planned available resources and expected demand for resources are disclosed. Based on the analysis, changes to the distribution of demands for service to service processing resources may be recommended. The recommended changes are offered to a manager for approval and/or modification before implementation of the changes. In preferred embodiments the resources providing service are service agents that handle service requests. In some embodiments the service agents are humans, whereas other embodiments have non-human service agents in addition to or in place of human service agents.
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