Method of assisting a user
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United States of America Patent
Stats
-
Mar 20, 2012
Grant Date -
Jun 23, 2005
app pub date -
Oct 28, 2004
filing date -
Dec 18, 2003
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
A method of assisting a user, for use in an environment comprising: a user session, an external entity session and a forms engine for generating a form. The method comprises the steps of: registering with the user session, wherein a first session is established between the user session and the forms engine; receiving a request for assistance from a user; in response to receiving the request, de-registering with the user session, wherein the first session is un-established; registering with the external entity session, wherein a second session is established between the external entity session and the forms engine; receiving input from the external entity session; and populating the form with the received input.
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