Importance

Loading Importance Indicators...

Abstract

A method of informing operations management personnel of the impact of an operations management action about to be performed is presented. Responsive to a request for the operations management action to be performed, a logic module ascertains the real world impact the operations management action will have when performed, and an informative message is formulated. In ascertaining the impact the operations management action, the logic module queries at least one managed entity roster tracking currently provisioned services and/or transactions, client lists, policies, etc. The formulated message is displayed to operations management personnel in obtaining confirmation of the request to perform the operations management action. Implementations of the logic module relate to network management systems, system management systems, transaction management system, transaction clearance systems, as well as to service provisioning applications. Advantages are derived from an informed decision making in respect of the real world impact assessment provided in real-time in connection with requesting each operations management action to be performed, and a finer granularity of control over operations management actions to be performed by operations management personnel.

Loading the Abstract Image...

First Claim