ON-LINE MERCHANT SERVICES SYSTEM AND METHOD FOR FACILITATING RESOLUTION OF POST TRANSACTION DISPUTES
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United States of America Patent
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app pub date -
Sep 15, 2004
filing date -
Mar 29, 2000
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Abstract
A system is disclosed for facilitating the handling of post transactional credit disputes in real-time via a variety of transactional environments and architectures. The system includes one or more workstations linked to a communication channel and one or more servers with at least one having capability of processing a plurality of image files. A party in dispute (such as a merchant) may browse their workstation for image files, choose the appropriate image files, and transmit the image files over the communication channel to a server for processing.
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