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Abstract

An operator workstation for use by an operator to service subscriber calls, the operator workstation includes a processor, a voice interface circuit, an audio control circuit, and a network interface. The processor is for controlling the operator workstation and decoding and encoding digital data received from the network interface. The voice interface circuit includes a headset interface for transmitting received signals to at least one operator headset and for receiving signals from the at least one operator headset. The audio control circuit is coupled to the voice interface circuit and the processor and is for performing signal mixing for inputs and outputs derived from the voice interface circuit and decoded digital data generated by the processor. The network interface is coupled to the processor and is for transmitting and receiving digital signals with a media gateway. This Abstract is provided to comply with rules requiring an Abstract that allows a searcher or other reader to quickly ascertain subject matter of the technical disclosure. This Abstract is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.

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First Claim