Apparatus and method for allocating resources based on service level agreement predictions and associated costs

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8041797
APP PUB NO 20050256946A1
SERIAL NO

10815236

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A method, apparatus, and computer instructions for allocating resources based on predictions of service level agreement (SLA) breaches in order to minimize costs are provided. With the method, apparatus, and computer instructions, a prediction that an SLA will be breached is received from a prediction engine associated with the SLM system. Based on a prediction that an SLA will be breached, a minimum cost analysis is performed to determine if computer resources may be shifted from another service consumer under another SLA to facilitate the service consumer of the potentially breached SLA in order to reduce the cost of the penalty associated with breaching SLAs. If so, resources are reallocated in order to minimize penalties associated with SLA breaches.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

  • SERVICENOW, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Childress, Rhonda L Austin, US 311 3296
Kumhyr, David Bruce Austin, US 177 5956
Marin, Edgar Allen Cary, US 1 98
Pennell, Neil Raymond Cedar Creek, US 28 539

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation