Method and system for keyword detection using voice-recognition

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United States of America Patent

PATENT NO 7672845
SERIAL NO

10873036

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method and system is provided to monitor speech and detect keywords or phrases in the speech, such as for example, monitored calls in a call center or speakers/presenters using teleprompters, or the like. Upon detection of the keywords of phrases, information associated with the keywords or phrases may be presented to a display device so that a user may dynamically receive new information as context of the speech progresses. This provides dynamic information as the context of the conversation develops. The information may be presented as links, cues, text, or similar formats. The detected keywords or phrases may also be associated with rules that govern the conditions and criteria for processing the detected keyword and presentation of the information.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Beranek, Michael J Lake Villa, US 5 727
Malinowski, Jason R Acworth, US 4 292

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