System and method to evaluate a service contract covering a monitored device by integrating device, user, and account information
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United States of America Patent
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N/A
Issued Date -
Feb 9, 2006
app pub date -
Aug 9, 2004
filing date -
Aug 9, 2004
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A system and method for evaluating a service contract for managing and servicing devices communicatively coupled to a network, including: storing business context information, including terms of the service contract for managing and servicing a device; storing contract expenditure information; receiving, from an authorized user, a request for information related to profitability of the service contract over a predetermined period of time; accessing the business context information to retrieve the terms of the service contract and an identification for each device; determining, based on each respective identification, the cost of performing the service contract over the predetermined period of time for the device covered by the service contract; creating a contract profitability report describing profitability of the service contract over the predetermined period of time; and providing, to the authorized user, the contract profitability report and the terms of the service contract for the device covered by the service contract.
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