Automated password reset via an interactive voice response system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8646051
APP PUB NO 20060059362A1
SERIAL NO

10937961

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method for resetting Internet access account passwords can include the step of connecting a user with an interactive voice response system (IVR). At least one access account associated with the user can be determined. The IVR can validate that the user is authorized to access the access account. The IVR can then cause a password associated with the at least one access account to be reset. The IVR can also present the reset password to the user.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Harris, Jon Little Elm, US 39 1445
Joseph, Kurt M Austin, US 50 2604
McCaffrey, Donna Stony Point, US 1 210
Paden, Jonathan Austin, US 26 557
Sams, Bobby Austin, US 24 489

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