PEER-TO-PEER COMPLAINT SYSTEM AND METHOD
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United States of America Patent
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N/A
Issued Date -
Apr 20, 2006
app pub date -
Oct 18, 2004
filing date -
Oct 18, 2004
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A method and system of managing and handling consumer complaints is provided. The method includes receiving a complaint from a consumer regarding a merchant, forwarding the complaint to the merchant for a merchant's response, displaying the complaint and the merchant's response, if one is received, for a plurality of users to opine as to the righteousness of the consumer and the merchant, receiving a plurality of users' opinions of righteousness, and displaying the users' opinions of righteousness as an averaged numerical representation.
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