Enhanced user assistance

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20060090132A1
SERIAL NO

10974555

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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In an approach, an exemplary method includes receiving a selection corresponding to an aspect of an electronic device through a first user interface of the electronic device, and receiving a selection corresponding to an assistance request related to the aspect of the electronic device through a second user interface of the electronic device. In another approach, a system includes an electronic device having first, second, and third user interfaces. The system includes instructions which when implemented in the electronic device cause the electronic device to receive a selection corresponding to an aspect of the electronic device through the first user interface, and receive a selection corresponding to an assistance request related to the aspect of the electronic device through the second user interface. The instructions further cause the electronic device to provide an assistance correlating to the assistance request through the third user interface.

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Patent Owner(s)

Patent OwnerAddress
UBER TECHNOLOGIES INC1455 MARKET STREET 4TH FLOOR SAN FRANCISCO CA 94103

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jung, Edward KY Bellevue, WA 1750 25284
Levien, Royce A Lexington, MA 1649 34883
Malamud, Mark A Seattle, WA 1619 36044
Rinaldo, John D JR Bellevue, WA 302 7356

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