System and method for mobile resource management having mobile agent location identification
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United States of America Patent
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N/A
Issued Date -
May 25, 2006
app pub date -
Nov 23, 2005
filing date -
Nov 24, 2004
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A mobile resource management system and method for managing the arrival of a mobile agent at a location of a customer, the system including a mobile agent location module, a customer communication module, and a mobile agent communication module. The mobile agent location module is configured for identifying a location of a mobile agent and the customer communication module configured for transmitting a notification to a customer of an availability of the mobile agent for arrival of the mobile agent at a location of the customer as a function, at least in part, of the identified mobile agent location, prompting the customer to confirm the arrival of the mobile agent at the customer location, and receiving a confirmation from the customer in response to the prompting. The mobile agent communication module is configured for transmitting schedule and customer appointment information to the mobile agent in response to receiving the customer confirmation.
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