System and method for mobile resource management with customer confirmation
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United States of America Patent
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N/A
Issued Date -
May 25, 2006
app pub date -
Nov 23, 2005
filing date -
Nov 24, 2004
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A customer appointment management system and method with mobile resource management including a customer communication module configured for transmitting to a customer a notification of a pending arrival of a mobile agent at the customer location for an appointment and receiving a confirmation from the customer confirming the appointment. The system also includes a mobile agent communication module configured for transmitting a schedule and customer appointment information to the mobile agent in response to receiving the customer confirmation.
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Family
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