Upgrading performance using aggregated information shared between management systems

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United States of America Patent

APP PUB NO 20060179064A1
SERIAL NO

11350297

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method of sharing information between computerized systems in an organization, including, collecting information from multiple computerized systems used by an organization, analyzing the collected information to derive new information based on the collected information, feeding the new information to more than one of the multiple computerized systems, utilizing the new information to affect the function of the computerized system to which it was fed, wherein the collecting and the feeding is performed on more than one type of computer based management systems.

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Patent Owner(s)

Patent OwnerAddress
NICE SYSTEMS LTD8 HAPNINA STREET RAANANA 43107

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Goldenberg, Yoel Ramat Hasharon, IL 4 130
Paz, Tomer Tel Aviv, IL 2 34

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