METHOD AND SYSTEM FOR ON-LINE TRADING
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United States of America Patent
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N/A
Issued Date -
N/A
app pub date -
Aug 17, 2006
filing date -
Oct 11, 2005
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A website run by a server can be accessed by many visitors. Service and support for the website are provided by a live agent at a call center by engaging the visitors in verbal conversations. A conversation is initiated when a visitor requests telephone assistance on the website. Information about the visitor, including pages he has visited in a current or previous visit is placed in a data file or record. In response, the live agent obtains the record corresponding to the visitor and a telephone link is automatically established between the agent and the visitor.
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Family
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Cited Art Landscape
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