Methods and apparatus to allow multiple clients to access a computer telephony interface server
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
May 31, 2007
app pub date -
Nov 1, 2005
filing date -
Nov 1, 2005
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
CTI servers capable of communicating with multiple clients and methods of operating the same are disclosed. An example system includes a client handler to receive messages from the multiple clients, a message handler to change the format of the messages, a queue to store messages, an interface to a telephony network, a data processor to generate responses to messages, and a CTI driver to retrieve messages from the queue and pass the retrieved messages to the data processor, and a data storage to store data associated with the messages.
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