TRANSFER OF LIVE CALLS
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United States of America Patent
Stats
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N/A
Issued Date -
May 31, 2007
app pub date -
Nov 3, 2006
filing date -
Nov 3, 2005
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A system and a method for facilitating a call connection between a talker and a target. The system includes a database that maintains a list of lead data of one or more targets and an exchange module that maintains real-time connectivity between a caller and the talker after the caller and the talker are registered with the exchange module. The system further includes at least one caller module that places at least one of a call set up request and a call transfer request to the exchange module. The call transfer request is placed when the target is located on the call. The caller module further communicates with the database to obtain the lead data of the target after the call set up. At least one talker module instantly receives the call from the exchange module in response to the call transfer request by the caller module along with the lead data of the target.
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