Professional Services Communications Architecture
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United States of America Patent
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Issued Date -
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app pub date -
Feb 8, 2007
filing date -
Dec 11, 2002
priority date (Note) -
Abandoned
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Abstract
Professional services call management architecture. A professional services communications system (e.g., of a law firm) interfaces to a web-based call management system to facilitate call management (e.g., teleconferencing) capabilities in a professional services environment. The system can include a professional services communications component that facilitates voice communications, and a web-based call communications component that interfaces to the professional services communications component to facilitate the professional services call management (e.g., accounting to client). The web-based system can also support communications via VoIP. The web-based call management system facilitates communications for at least one of wired and wireless telephone communications systems and, one-way and two-way communications.
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