Method and system for servicing enhanced 911 calls
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Jul 12, 2007
app pub date -
Jan 10, 2006
filing date -
Jan 10, 2006
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
The present invention is a method and system for servicing enhanced 911 emergency calls. The present invention is utilized in a network providing Voice over Internet Protocol (VOIP) by a service provider to a user using a VoIP phone. When a user originates an emergency 911 call from the VoIP phone, a gateway communicating with a digital class 5 switch within the network, analyzes the signaling packets received from the VoIP phone and determines if a VoIP call originated by the user is an emergency 911 call. If the call is an emergency 911 call, the gateway will also determine if the VoIP call originates from the user's listed location provided to the service provider. If the call is not originated from the listed home location, the call is handled in a manner to prevent sending emergency response teams to the wrong location. The call may be processed and transferred to a specialized emergency call center which is informed that the call is not originating from the user's listed location. Alternatively, or in combination, a recording may be played informing the user and/or the call center that the call is not originating from the user's listed address.
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Family
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Cited Art Landscape
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