Troubleshooting link and protocol in a wireless network

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United States of America Patent

PATENT NO 8040835
APP PUB NO 20070197206A1
SERIAL NO

11356488

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Abstract

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Methods, apparatuses, and systems directed to facilitating troubleshooting wireless connectivity issues in a wireless network. In accordance with one embodiment of the present invention, either a diagnostic supplicant in the wireless client or a diagnostic manager initiates a troubleshooting protocol between the diagnostic supplicant and the diagnostic manager over a diagnostic link in response to one or more events. In one embodiment, after the diagnostic supplicant establishes a link to a diagnostic manager via a diagnostic link, the diagnostic supplicant generates and transmits a problem report to the diagnostic manager. The problem report initiates a troubleshooting protocol between the diagnostic manager and the diagnostic supplicant.

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Patent Owner(s)

Patent OwnerAddress
CISCO TECHNOLOGY INC170 WEST TASMAN DRIVE SAN JOSE CA 95134-1706

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
O'Hara,, Jr Robert B Santa Clara, US 29 671
Olson, Timothy S San Jose, US 30 1204
Patil, Jeevan Shashikant San Jose, US 3 35
Stephenson, David Sheldon San Jose, US 36 949

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