Methods systems, and products for processing responses in prompting systems

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United States of America Patent

PATENT NO 8050392
APP PUB NO 20070220127A1
SERIAL NO

11377989

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Methods, systems, and products are disclosed for processing responses in a prompting system. Responses are monitored to a menu of prompts in the prompting system. A response to a prompt is tagged with a location identifier. The location identifier identifies subject matter that corresponds to the prompt. The location identifier is stored in a database. If the menu of prompts changes, then the location identifier permits navigation to the same subject matter, even though the prompt is reassigned to new subject matter.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.;BELLSOUTH INTELLECTUAL PROPERTY CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Adams, Valencia Snellville, US 1 13
Koch, Robert A Norcross, US 149 6111
Tischer, Steven N Atlanta, US 65 1282

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