Content sensitive do-not-disturb (DND) option for a communication system

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United States of America Patent

PATENT NO 8625749
APP PUB NO 20070223662A1
SERIAL NO

11277295

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Abstract

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A method and apparatus is described to process an incoming telephone call. The method may comprise, at a recipient telephone system, receiving the incoming call including speech and identifying when a Do-Not-Disturb option is set. The Do-Not-Disturb option may identify that a user has requested not to receive telephone calls. Content analysis may be performed to identify content of the speech and a reference database may be interrogated based on the content to identify an associated rule. Thereafter, the Do-Not-Disturb option may be selectively overridden based on the associated rule. The content analysis may comprise performing speech recognition on the speech to obtain a reference word/phrase and interrogating the reference database with the word/phrase to identify the associated rule. A method of configuring a Do-Not-Disturb option in a telephone system is also described that allows a user to define reference words and associated rules.

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Patent Owner(s)

  • CISCO TECHNOLOGY, INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gatzke, Alan D Bainbridge Island, US 24 872
Jain, Mukul San Jose, US 122 3807
Patel, Labhesh San Francisco, US 160 5501
Shaffer, Shmuel Palo Alto, US 582 21425

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