Distributed system and method for diagnosing network problems
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United States of America Patent
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N/A
Issued Date -
Nov 15, 2007
app pub date -
Dec 22, 2006
filing date -
Dec 22, 2005
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
The present invention provides a distributed system and method for diagnosing problems in a signal at an endpoint in a network. The distributed system comprises a quality of service monitor located at the endpoint and a system manager located generally remote from the endpoint. The quality of service monitor includes a call quality analysis component, a parameter capture component, and a problem reporting component. The call quality analysis component monitors values of call quality parameters in order to detect a quality problem in the signal. Upon detection of the quality problem, the parameter capture component samples values of call quality parameters at a shortened sampling interval. The parameter reporting component incorporates the values sampled by the parameter capture component into a problem call quality report for transmission over the network. The system manager receives and stores the problem call quality report for subsequent review.
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