ENVIRONMENT AWARE RESOURCE CAPACITY PLANNING FOR SERVICE DELIVERY
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United States of America Patent
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Issued Date -
Dec 13, 2007
app pub date -
Jun 5, 2006
filing date -
Jun 5, 2006
priority date (Note) -
Abandoned
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Abstract
Disclosed is an apparatus and method for organizing a capacity planning system. The method includes receiving resource model data from a domain knowledge, receiving generic resource definitions from the domain knowledge, developing a service delivery center capacity model based upon the domain knowledge and other data. The method further includes implementing a capacity management platform to execute a capacity plan for processing the capacity management.
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