Adaptive device-initiated polling

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United States of America Patent

PATENT NO 8406119
SERIAL NO

11537399

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Abstract

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A method includes periodically sending a polling call to an enterprise system outside the firewall at a first polling rate during normal operating conditions, monitoring for a fault condition, periodically sending polling calls to the device outside the firewall at a second polling rate when a fault condition is detected, the second polling rate being higher than the first polling rate. The second polling rate is used as result of a fault condition. The method also includes sending a problem report with the polling calls when the fault condition is detected.

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Patent Owner(s)

Patent OwnerAddress
PTC INC140 KENDRICK STREET NEEDHAM MA 02494

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Canosa, John Thomas Spencerport, US 5 240
Taylor, John Louis Webster, US 10 318

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