Hybrid approach for query recommendation in conversation systems

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United States of America Patent

PATENT NO 7533089
APP PUB NO 20070299824A1
SERIAL NO

11475785

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Abstract

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Techniques are disclosed for combining natural language generation with query retrieval for context appropriate query recommendation. For example, a computer-implemented method for generating a recommended query for a conversation system in response to an original user query, wherein at least a portion of the original user query is not understandable to a query interpretation process, includes the following steps. Recommendation results are computed, in response to the original user query, using a natural language generation-based recommendation process. Recommendation results are computed, in response to the original user query, using a retrieval-based recommendation process. A recommended query is generated based on consideration of at least a portion of the natural language generation-based recommendation results and at least a portion of the retrieval-based recommendation results.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Pan, Shimei Armonk, US 31 722
Shaw, James C Tenafly, US 2 133

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