Apparatus and Methods for the Detection of Emotions in Audio Interactions

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United States of America Patent

APP PUB NO 20080040110A1
SERIAL NO

11568048

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Abstract

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An apparatus and method for detecting an emotional state of a speaker participating in an audio signal. The apparatus and method are based on the distance in voice features between a person being in an emotional state and the same person being in a neutral state. The apparatus and method comprise a training phase in which a training feature vector is determined, and an ongoing stage in which the training feature vector is used to determine emotional states in a working environment. Multiple types of emotions can be detected, and the method and apparatus are speaker-independent, i.e., no prior voice sample or information about the speaker is required.

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Patent OwnerAddress
NICE SYSTEMS LTD8 HAPNINA STREET P O BOX 690 RAANANA

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Pereg, Oren Zikhron Ya'akov, IL 43 2978
Wasserblat, Moshe Modiin, IL 46 3418

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