Automated utterance search
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United States of America Patent
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Nov 1, 2011
Grant Date -
Apr 3, 2008
app pub date -
Dec 27, 2006
filing date -
Sep 29, 2006
priority date (Note) -
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status (Latency Note)
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Abstract
A speech analyzer is integrated or otherwise coupled to an audio player. The speech analyzer is used to identify recorded communication sessions in accordance with a search criterion. A search criterion may be spoken or otherwise communicated to the speech analyzer. Results generated by the speech analyzer are converted into visual information that is presented to a user of the speech analyzer. Results generated by the speech analyzer can be cached for real-time user review while the speech analyzer processes additional stored conversations.
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