System and method for automated processing of returns

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20080082346A1
SERIAL NO

11529483

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A system and method are disclosed that provide for processing dealer returns. The system and method include receiving a list of parts from a dealer, wherein the list of parts includes at least one part the dealer seeks to return to a supplier of the part, and determining a return recommendation for each part included in the list of parts, wherein the return recommendation includes a suggested disposition for the part. The system and method further includes providing the return recommendation to the dealer and receiving a response to the return recommendation from the dealer. In addition, the system and method includes providing a return authorization to the dealer based on the return recommendation and the dealer response, wherein the return authorization includes an authorized disposition for each part on the list of parts.

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First Claim

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Patent Owner(s)

Patent OwnerAddress
CATERPILLAR INC100 NE ADAMS STREET PEORIA IL 61629-9510

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Agbodjan-Prince, Pauline C Peoria, IL 9 103
Hoopes, John M Washington, IL 8 103
Meyer, Douglas C Morton, IL 9 77
Swearingen, Mary J Bartonville, IL 2 23

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