SYSTEM AND METHOD TO GENERATE COMPLAINTS OF UNSOLICITED EMAILS

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United States of America Patent

SERIAL NO

11965174

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Importance

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Abstract

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A system and method to control sending of unsolicited communications over a network is provided. Typically, the network is the Internet and the system defines a SPAM prevention tool for users of an on-line service, such as an on-line bidding service. Users may contact an intended recipient with a contact form, which is forwarded to the recipient's e-mail address by an on-line service provider. A link accessible from a Web site allows recipients of unsolicited e-mail to complain to the on-line service provider. Sanctions are implemented against the sender of unsolicited e-mail based on the frequency of complaints. When the complaint level against a sender reaches a certain threshold, the sender is unable to use the contact form for a predetermined time period.

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Patent Owner(s)

Patent OwnerAddress
EBAY INC2025 HAMILTON AVENUE SAN JOSE CA 95125

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Holmquest, Hilary Menlo Park, CA 7 227
Maltzman, Reed San Francisco, CA 30 591
Morin, Noel Hilo, HI 16 584
Taylor, Jeffrey Los Altos, CA 59 1472

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