METHOD AND SYSTEM FOR AUTOMATICALLY IDENTIFYING USERS TO PARTICIPATE IN AN ELECTRONIC CONVERSATION
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United States of America Patent
Stats
-
N/A
Issued Date -
May 15, 2008
app pub date -
Nov 9, 2007
filing date -
Nov 14, 2006
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A device and a method of automatically identifying users for an electronic conversation is provided. A user interaction indicator is received at a first computer system from a second computer system. The user interaction indicator indicates an interaction by a user at the second computer system with a website. A determination is made concerning whether to initiate an electronic conversation with the user at the second computer system based on predefined criteria and the received user interaction indicator. If a determination to initiate the electronic conversation is made, the electronic conversation with the user at the second computer system is initiated. The electronic conversation may be initiated with a second user of the website, with an agent and/or with a social network. The agent is a computer generated entity. The social network may be associated with users of the website.
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