Importance

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Abstract

An interactive management system comprised of a server environment and one or more target client environments coupled to a management server of the server environment is described herein. The target client environments may each have one or more target client systems, the target client systems each having a command agent. Each target client environment may also be protected by a firewall. In some embodiments, a commander server of the server environment may receive a request for one or more commands from a target client system. In response, the command server may send commands to the command agent of the requesting target client system, effectively giving the command server the same privileges as other processes protected by the target client environment firewall. The command agent may then receive the commands, execute the commands, and transmit results and/or post-execution information to the command server.

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First Claim