System and method for managing requests for services
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United States of America Patent
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N/A
Issued Date -
N/A
app pub date -
Oct 31, 2007
filing date -
Apr 28, 2003
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A system and method for managing requests for services, in particular via the use of the Internet. The system maintains a information concerning capabilities and availabilities of a plurality of service providers such as repair technicians, temporary employees, in-home health care providers (e.g., nurses), and the like, which information is viewable by service requesters. In response to the receipt of a service request from a service requester, a work order is created and routed to one or more of the service providers for the purpose of having one or more of the selected service providers indicate an acceptance of the work order. The service providers may be automatically selected using the information maintained within the system or may be manually selected, for example, by the service requestor.
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