METHOD FOR ESTABLISHING CONSISTENCY OF PROVIDED SERVICES ACROSS GEOGRAPHIC OR CULTURAL DIFFERENCES
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United States of America Patent
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Issued Date -
Jul 24, 2008
app pub date -
Dec 14, 2007
filing date -
Jan 23, 2007
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A method of standardizing provided services by categorizing the provided services into one or more functional disciplines; establishing a plurality of service maturity levels for each functional discipline; establishing a plurality of service maturity criteria for each serve maturity level; assessing the service maturity level for each functional discipline according to the associated service maturity criteria; advancing to the next service maturity level when the assessment achieves a predetermined level of success.
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