Automated message handling system and process
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United States of America Patent
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Jan 29, 2013
Grant Date -
Aug 7, 2008
app pub date -
Feb 4, 2008
filing date -
Jun 12, 2001
priority date (Note) -
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Abstract
The present invention relates to a system and process for resolving messages from application components to back-end systems. The system comprises a standardized message definition which uses a tagged field format through which application components communicate to a message handler. The message handler applies rules that define actions to be taken and recipients of information based on the contents of the message. The rules may be pre-defined by a customer associated with an application component generating a message, based on common rules applied to components generally, or based upon service rules associated with the service provider, such as level of service subscriptions or other characteristics, or based on a combination of any or all of the above bases. By utilizing published message formats, the present invention provides a platform independent framework for exposing application hosting back-end systems to customer applications.
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