SYSTEM AND METHOD FOR BEHAVIORIAL PSYCHOLOGY AND PERSONALITY PROFILING TO ADAPT CUSTOMER SERVICE COMMUNICATIONS

United States of America Patent

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Issued Date
Aug 21, 2008
app pub date
Feb 16, 2007
filing date
Feb 16, 2007

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Abandoned

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Abstract

Systems and methods for behavioral psychology system are provided. The system gathers information about one or more users to form a profile, and adapts the customer's interaction based on the profile.

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Patent Owner(s)

Patent Owner	Address
CAPITAL ONE FINANCIAL CORPORATION	1680 CAPITAL ONE DRIVE MCLEAN VA 22102

International Classification(s)

G06Q:DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAP....

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[Patents Count]

Inventor(s)

Inventor Name	Address	# of filed Patents	Total Citations
Armstrong, Michael	Glen Allen, VA	48	842
Budde, Shawn	Richmond, VA	1	10
Buenviaje-Tice, Mina	Glen Allen, VA	3	26
Lowell, Eric	Glen Allen, VA	3	30

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SYSTEM AND METHOD FOR BEHAVIORIAL PSYCHOLOGY AND PERSONALITY PROFILING TO ADAPT CUSTOMER SERVICE COMMUNICATIONS

Number of patents in Portfolio can not be more than 2000

United States of America Patent

11676004

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11676004

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