Electronically providing user assistance

Number of patents in Portfolio can not be more than 2000

United States of America Patent

SERIAL NO

12012216

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Provided embodiments include a device, apparatus, system, computer program product, and method. A provided method includes receiving a signal indicative of a user-selected portion of a manual pertaining to an apparatus that includes an electronic device. The method also includes searching a file for an assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual. The method further includes generating a signal indicative of the assistance pertaining to the apparatus and corresponding to the user-selected portion of the manual, wherein the manual is physically distinct from the apparatus. In an alternative embodiment, the method includes facilitating an electronic display of the assistance using a user interface of the electronic device. The facilitating may include facilitating a projection of a display of the assistance from the electronic device. In another alternative embodiment, the method may include displaying at least two user-selectable portions of the manual.

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Patent Owner(s)

Patent OwnerAddress
UBER TECHNOLOGIES INC1455 MARKET STREET 4TH FLOOR SAN FRANCISCO CA 94103

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jung, Edward KY Bellevue, WA 1750 25284
Levien, Royce A Lexington, MA 1649 34883
Lord, Robert W Seattle, WA 1587 35647
Malamud, Mark A Seattle, WA 1619 36044
Rinaldo, John D Bellevue, WA 138 1630

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