Service soft-disconnect reconnection

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8271383
APP PUB NO 20080243686A1
SERIAL NO

11728641

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A service soft disconnection may be provided. First, a first user interface screen may be provided: i) in response to determining that a payment has not been received for a service after a date for which an account holder responsible for the service has been sent a disconnection notice; and ii) in response to receiving a user initiated request for the service. Next, identification data may be received in response to the provided first user interface screen. Then the identification data may be determined to be valid. In response to determining that the identification data is valid, a second user interface screen may be provided. Payment data may then be received in response to the provided second user interface screen. Consequently, the payment data may be determined to be valid and the service may be reinstated in response to determining that the payment data is valid.

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Patent Owner(s)

Patent OwnerAddress
COX COMMUNICATIONS INC6305 PEACHTREE DUNWOODY ROAD ATLANTA GA 30328

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
King, John Kelly Asheville, US 15 393

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11.5 Year Payment $7400.00 $3700.00 $1850.00 Mar 18, 2024
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