Utilities module for proactive maintenance application

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United States of America Patent

PATENT NO 7551724
APP PUB NO 20080253533A1
SERIAL NO

11869304

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method of managing proactive maintenance tasks for a communication system. The method includes storing proactive maintenance tasks and searching the tasks using at least one search criteria. Deletion of a proactive maintenance tasks is permitted if the proactive maintenance task has not been sent to a technician dispatch module which dispatches proactive maintenance tasks to technicians. Exclusion of proactive maintenance tasks is permitted if the proactive maintenance task has been sent to the technician dispatch module.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Beamon, Elizabeth Ann Kannapolis, US 15 617

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