Outsourced service level agreement provisioning management system and method
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United States of America Patent
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Oct 18, 2011
Grant Date -
Oct 30, 2008
app pub date -
Jul 31, 2006
filing date -
Aug 1, 2005
priority date (Note) -
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Abstract
An outsourced service level agreement (SLA) deliverable management method includes configuring SLA client and secondary SLA provider master data, procuring a secondary SLA provider provision services network, administering a secondary SLA provider human resource network, processing an SLA client provisioning requirement, processing an SLA provisioning service voucher, and processing payment of an SLA provisioning work order.
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