Method and system for handling dynamic incidents

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United States of America Patent

PATENT NO 8874159
SERIAL NO

11746960

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Abstract

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A method for handling dynamic incidents includes initiating a first policy in response to a first incident. The first policy comprises a plurality of actions to be performed in response to the first incident. The method also includes creating at least one virtual talk group comprising a plurality of endpoints of different communication networks communicating using a respective communication protocol. The method further includes monitoring a plurality of events via a plurality of sources. At least one source comprises an endpoint from the plurality of endpoints of the virtual talk group. The method additionally includes detecting a deviation event and storing information indicative of the deviation event.

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Patent Owner(s)

Patent OwnerAddress
STA GROUP LLC222 S RIVERSIDE PLAZA SUITE 2800 CHICAGO IL 60606

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Nagesh, Kittur V Saratoga, US 19 861
Shaffer, Shmuel Palo Alto, US 597 22185

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