Systems and Methods for Storing Interaction Data
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United States of America Patent
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N/A
Issued Date -
Dec 4, 2008
app pub date -
Jul 12, 2007
filing date -
May 30, 2007
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A method for storing customer center communications data includes receiving communications data at a host, wherein the communications data corresponds to a communication involving a customer center agent at a customer center located remotely from the host, storing the communications data at the host, and providing the communications data to a device located at the customer center.
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