System and Method for Tentative Booking When Service Providers are Temporarily Unavailable

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20090030742A1
SERIAL NO

11829824

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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One embodiment provides a method, that may be implemented on a system, for receiving a request from a user to perform at least one of schedule an event or book a transaction; selecting a service provider to schedule the event or book the transaction; contacting the selected service provider to schedule the event or book the transaction; in response to at least one of failure to establish a connection with the selected service provider or failure to receive a response from the selected service provider, notifying the user of the failure and requesting the user submit transaction data to schedule the event or book the transaction with the service provider at a subsequent time; and subsequent to receiving the transaction data from the user, establishing a connection with the selected service provider and using the received transaction data to schedule the event or book the transaction with the selected service provider.

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Patent Owner(s)

Patent OwnerAddress
REARDEN COMMERCE INC1001 E HILLSDALE BOULEVARD EIGHTH FLOOR FOSTER CITY CA 94404

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
GODDEN, Brian Los Gatos, US 3 214
MILLER, Timothy A San Francisco, US 34 667
ORTTUNG, Mark Menlo Park, US 59 2612

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