Method and System for Improving Wireless Customer Experience by Anticipating and Explaining Communication Quality Problems Through Notifications
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United States of America Patent
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Issued Date -
Mar 26, 2009
app pub date -
Jul 23, 2008
filing date -
Jul 23, 2007
priority date (Note) -
Abandoned
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Abstract
In wireless mobile device system a distributed set of software and/or hardware components provide continual warnings, monitoring, and explanations of device and system communication issues to mobile devices/users. The warnings and explanations are relevant to past, current, and future communications events that cause end-to-end quality problems such as disruptions including “dropped call”.
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