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Abstract

There are provided a fault processing system and method for quickly and accurately diagnosing a fault and autonomously processing the fault, based on interdependencies between various devices, networks, systems, and services in home network environments, the method including: establishing fault detection rules for detecting faults belonging to respective fault types defined for each situation by classifying faults occurring in the home network environments, fault diagnosis rules for diagnosing a fault type of a fault, and fault processing rules defining a method of solving a fault for each fault type; collecting state information of devices, networks, services, and the system in the home network environments and detecting a fault based on the fault detection rules; diagnosing the fault type of the detected fault by applying the fault diagnosis rules; and processing the detected fault based on the fault processing rules according to the diagnosed fault type.

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First Claim