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Abstract

An Employee Performance Return on Investment (EP-ROI) tool helps a customer decide where to make investments in workplace design features to optimize employee performance and, thus, maximize the impacts on the financial productivity of the organization. The EP-ROI tool considers many factors in illustrating the impact on predicted business outcome values given various levels of investment in workplace design features. For example, the EP-ROI tool considers the customer's workplace environment type, such as a call center or professional\office, and the customer's remodeling or construction project type when developing the predicted business outcome values. In addition, the EP-ROI tool considers a customer's employee job types and their associated work process characteristics in reaching the predicted business outcome values. Furthermore, the EP-ROI tool allows a customer to create multiple customer models in illustrating the effects investing in different workplace design features have on predicted business outcome values. For example, the customer may refer to previously created models in reaching an informed business decision for investing in workplace design features. Hence, a customer may use the EP-ROI tool to create successive approximations that ultimately permit the customer to optimize the outcomes of the model to support their specific business objectives.

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