PERFORMANCE RECONCILIATION TOOLS

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United States of America Patent

APP PUB NO 20090125346A1
SERIAL NO

11939368

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Apparatus, a method, or one or more subparts thereof may be provided. A reconciliation process invoker may be provided which is configured to cause a given state change intended to invoke a given reconciliation process. Media-stored reconciliation processes may be provided, including the given reconciliation process, executable by a reconciliation process execution mechanism. The media-stored given reconciliation process may include instructions configured to instruct a change, upon execution of the given reconciliation process by the reconciliation process execution mechanism, of one or more configuration parameters of at least one performance factor system. A set of reconciliation process fields may be provided, which may be provided as part of a computer screen display user interface. The reconciliation process fields may include, in part, state identifier fields configured to hold reconciliation process state identifiers, sub-process fields, associated with respective states identified by ones of the process state identifiers, configured to hold sub-process identifiers identifying sub-processes to be executed during execution of the reconciliation process, and corresponding sub-process parameters for the identified sub-processors. Business process definition fields may be provided, which may be presented as part of a computer screen displayed user interface. The business process definition fields may include at least one identifier field configured to hold an identifier parameter to identify the business process being defined, a vertical segment field to hold a vertical segment identifier field, a function field to hold a function identifier, and a version field to hold version data. A reconciliation process status interface may be provided which includes reconciliation process status information interface tools. A reconciliation process invocation control interface may be provided, which includes reconciliation invocation control tools.

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Patent Owner(s)

Patent OwnerAddress
NICE SYSTEMS TECHNOLOGIES INC2425 N CENTRAL EXPRESSWAY SUITE 500 RICHARDSON TX 75080

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
LOCONZOLO, William Joseph Wayland, US 1 3

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