Information technology remote services management environment
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United States of America Patent
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Aug 5, 2014
Grant Date -
Jul 23, 2009
app pub date -
Jan 18, 2008
filing date -
Jan 18, 2008
priority date (Note) -
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status (Latency Note)
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Abstract
An apparatus for providing remote services to an integrated information technology environment. The information technology environment comprises a services appliance. The services appliance provides agent-less monitoring of information handling systems within the information technology environment. The apparatus comprises a remote management platform. The remote management platform is configured to receive services information from the services appliance. The remote management platform analyzes the services information and determines a response based upon the services information. The remote management platform initiating the response by the remote management platform based upon the services information.
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